Connecticut Assisted Living Association
100 Halls Road
PO Box 483
Old Lyme, CT 06371
CALA now accepts credit cards for payment of dues and programs
THE ORCHARDS AT SOUTHINGTON WINS ALFA BEST OF THE BEST AWARD
The Orchards at Southington today announced that it has won the ALFA 2013 Best of the Best Award in the category of Going Green, Saving Green: Energy, Recycling and Expense Reduction Strategies. This national award honors programs that are advancing business excellence in the field of senior living.
Over the last seven years, our housekeeping, kitchen, administrative, nursing and maintenance departments have changed many products and procedures to lessen environmental impact and improve the safety and health of everyone. To fully embrace environmental responsibility requires extensive research, vision, and an awareness of the multifaceted aspects of going green; from screening cleaning products' material safety data sheets to recycling five-cent bottles and cans and our community's trash, from purchasing and supporting eco-conscious vendors for a variety of sustainable products to non-chemical pest management and stewardship of the land, The Orchards has adopted a building-wide approach to lessen its carbon footprint on the earth's environment.
"Among the outcomes to date is a program that generates an environmental benefit, beautifies the grounds, and unites all members of The Orchards community toward a common goal. This program promotes the four "R's" – reduce, reuse, recycle and recover," explains The Orchards' Executive Director Audrey Vinci.
"We have the honor to spread the good news about remarkable resident-centered programs fulfilling every aspect of senior-living operations, from wellness services to staff development," said Rick Grimes, president and CEO of ALFA. "All of this year's entries speak to the high standard of innovation and professionalism among our members and demonstrate their resourcefulness and ingenuity."
Program submissions were judged for their uniqueness in the industry, innovative use of ideas from outside the industry, impact on residents, their families, staff and operations, embrace of industry core principles, the strength of quantitative and qualitative results and strategic vision.
Winning programs and other innovative strategies are recognized in the May/June 2013issue of the Senior Living Executive (www.alfapublications.org) and will be recognized at the ALFA 2013 Conference and Expo. Learn more about this event for senior living executives at www.alfa.org/conference.
ABOUT THE ORCHARDS AT SOUTHINGTON
The Orchards at Southington is a not for profit senior living community and a member of Hartford HealthCare's continuum of care. The community offers fine dining, a library, pub & grille, Cognitive Fitness program, Good Life Fitness program, and varied social and recreational activities. Enjoy the privacy of your own luxury studio, one or two bedroom apartment with all the benefits of a full service rental community. In addition to an independent senior program, The Orchards offers assisted living should the need arise. Visit www.southingtonorchards.org for more information.
ABOUT THE ASSISTED LIVING FEDERATION OF AMERICA
The Assisted Living Federation of America (ALFA) is the largest national association exclusively dedicated to professionally-managed, resident-centered senior living communities and the seniors and families they serve. Since 1990, ALFA has advocated for choice, accessibility, independence, dignity, and quality of life for all seniors. ALFA's programs promote business and operational excellence through education, research, publications, professional networking and online tools designed to foster innovation and entrepreneurism in the field of senior living. Visit ALFA's Web site at www.alfa.org. Maplewood Senior Living Announces Development of Memory Care Community In Bethel, Conn.
Maplewood Senior Living recently announced that it has closed on land for a six acre development site in Bethel, Connecticut, approved for an assisted living and memory care community. The parcel is located at 46 Stony Hill Road in Bethel, along a portion of the Route 6 corridor which has been rezoned to accommodate a variety of uses, including assisted living. The project will be known as Maplewood at Stony Hill. The transaction closed on December 31, 2012. Stony Hill Road has been known for its retail, restaurant and hospitality uses, with recent additions including a Big Y and Target. These amenities and services, along with others planned, will continue to provide support and convenience to the Maplewood assisted living and memory care community. Site preparation for the three story assisted living community is scheduled to commence this summer with completion slated in the late summer 2014.
The site has easy on and off access to Interstate 84, approximately a mile to the west, connecting both the New York and Connecticut markets.
Maplewood at Stony Hill will be designed as an 84 unit, state-of-the-art assisted living community, fully dedicated to offering memory care to area seniors. The building will consist of a mix of private, deluxe studio and one bedroom apartments for residents who wish to remain as independent as possible with assistance in activities of daily living. It will be home to multiple, distinct "neighborhoods" for those who are living with Alzheimer's disease and other forms of dementia. Maplewood at Stony Hill will offer several levels of care to address the unique needs of residents with early, mid stage, and late stage Alzheimer's disease and dementia. The programs are founded on an emotion-based philosophy of care, focusing on providing an environment that allows residents to lead lives of dignity, regardless of certain challenges they face. All Maplewood staff is specially trained in techniques to communicate positively with those living with memory loss. They also provide professional care to residents with a wide range of needs, from those who require a little extra help with daily activities, to those living with greater memory impairment. This purpose built, state-of-the-art fully community dedicated to assisting those who live with dementia will also house a family and community Alzheimer's and Dementia Education and Learning Center, filled with information, community support and resources for individuals seeking the much needed support to face the disease. It will be staffed by in-house dementia experts, including physicians and support professionals.
Maplewood Senior Living has chosen Perkins Eastman of Stamford, CT as the architect for this forward-thinking project (www.perkinseastman.com). This internationally recognized architectural firm is known for its growing practice focused on building and designing environments and settings for today's older adults. The community will be designed in a complementary and respectful New England style. Maplewood has designed its signature high-standard amenities into the property, featuring libraries, light-filled lobbies and luxurious spas, in addition to outdoor gardens, terraces and porches, where residents and families can enjoy views of the surrounding countryside and water views. Maplewood will again bring its signature farm to table dining experience to residents' priority healthy and local dining choices. Maplewood is utilizing the "small house" concept in designing the building, incorporating smaller neighborhoods, each with its own services and amenities, which will resemble more of a naturally occurring, true to life, social model versus a larger, more institutionalized concept.
Maplewood at Stony Hill will be utilizing "green design" in its approach to building the community and its environment. The community will be environmentally friendly, becoming an asset to its users and surrounding area. The new community will respect and enhance its natural environment as part of its sustainable design philosophy.
Maplewood Senior Living has achieved high marks with its two neighboring communities in Newtown and Danbury and intends to exceed expectations in Bethel. "Bethel has long been a coveted town, filled with beautiful landscape, a wonderful sense of community, and has the need to provide housing to an aging population seeking comfort and dignity in beautiful surroundings," stated Gregory D. Smith, Chairman and CEO of Maplewood Senior Living. "We're thrilled to be building in Bethel and appreciate the town's assistance in making this project a reality. We're excited about adding new jobs to the local economy, as well as providing much needed programs and services to the area's seniors and their families," he continued. Smith serves on the board of directors for Western Connecticut Health Network, as well as the Alzheimer's Association of Connecticut and locally based Ability Beyond Disability.
Based in Westport, Conn., Maplewood Senior Living is known for its upscale assisted living and memory care residences, offering a broad range of premier services, amenities and care to its residents. Professionally trained staff provides care and attention to those residents needing a supportive environment, as well as specialized care for those with Alzheimer's disease and dementia. Other locations include Danbury, Newtown, Orange, East Norwalk and Darien. For more information, please visit www.maplewoodseniorliving.com of call Andrea S. Ellen at 203/557/4777. 18th Annual CALA Conference
Mark Garilli, formerly the interim CEO of Tower One/Tower East was named President and CEO of the Towers. Garilli brings over 21 years of management experience, including managing entire operations and services of senior living communities. Garilli's expertise includes coordinating and managing large teams of professionals through all phases of operation.
Garilli has worked in different capacities at Tower One/Tower East for over a decade and proven himself to be a successful leader during his interim role as CEO. He has also demonstrated a commitment to helping seniors live more independent, active, and healthy lives through assisted services, community living, and enrichment programs. In addition to his bachelor's degree from Roger Williams University, he is also a graduate of the Greater New Haven Chamber of Commerce Leadership Program and a graduate of the CALA (Connecticut Assisted Living Association) Executive Director's course. He also was the winner of the 2012 Young Leadership Award given by CALA, for whom he currently holds the position of Treasurer. EXCEPTIONAL SENIOR CARE AND LIFETIME ACHIEVEMENT HONORED AT ANNUAL MEETING
Excellence in service to Connecticut's senior citizens was celebrated at the Connecticut Assisted Living Association's (CALA) 2012 annual meeting and awards ceremony, held on December 3. In addition to recognizing the best assisted living communities and professionals in the state, CALA presented the first-ever "Martha Everett Meng Lifetime Achievement Award" to Marylyn Kusek, RN of Stamford. The event was attended by nearly 250 professionals in the senior care industry in Connecticut.
"We have a commitment to our members and to the countless Connecticut families who choose assisted living care for their loved ones to constantly enhance the quality of services provided to older adults in the state," said Christopher Carter, CALA president. "Much of that effort takes place behind the scenes, working with legislators and directors of our member communities. CALA's annual meeting and awards dinner is a wonderful celebration of the achievements of assisted living professionals who provide services and care for our parents and grandparents."
Carter said one of the highlights of the evening was presenting the first Martha Everett Meng Lifetime Achievement Award. Marylyn Kusek was selected in recognition of her lifelong dedication to serving older adults, and to advancing the assisted living profession throughout Connecticut. Kusek spent her entire career working with seniors, most recently serving as nurse supervisor and resident care director at Atria Darien. She also has served as faculty to CALA professional development courses, as a CALA board member and member of the supervisor's committee, and as a mentor to many in the field. Kusek will retire in 2013.
CALA created this lifetime achievement award in honor of Meng, who was head of the health care practice group at Murtha Cullina, LLP, and founding board secretary of CALA. She was considered a national expert in the field of assisted living, and helped write and implement Connecticut's assisted living regulations (which today are contained within the state's public health code). She was very active as a CALA board member and committee chair, and as a faculty member and facilitator of professional development courses and seminars. Meng served as legal counsel to many providers in the field of aging services, and in 2003, she was honored with CALA's Distinguished Service Award. Meng passed away in February 2012. "Martha was a great friend and an inspiring proponent of quality assisted living care in Connecticut and throughout the country," explained Carter. "Her sudden passing earlier this year was a great shock to all who knew her. As a result of her sage counsel, quick wit, and dedication to the field, her legacy is an exceptional assisted living service for all of Connecticut's senior citizens. It is fitting, then, that we honor her spirit with this lifetime achievement award."
During the annual meeting, CALA presented awards to other top performers in the assisted living industry:
Evacuation drills, testing of generators, proper stocking of food and medications, and communication with emergency personnel were some of the many steps assisted living communities throughout Connecticut took to prepare for Hurricane Sandy. As a result, the senior citizens who live in these housing communities knew they were well equipped to "ride out the storm" during and after what turned out to be a devastating super storm.
The findings come from a post-hurricane audit of member communities by the Connecticut Assisted Living Association (CALA). The organization followed up to see how these communities prepared for the storm, how many lost power and for how long, and how many had to evacuate. Out of 120 members, three reported losing power and only one was out for more than 24 hours.
Only one assisted living community, Peregrine's Landing in Clinton, had to evacuate its residents and did so with incredible coordination with local emergency support. While some residents left before the storm to stay with family who lived away from the shoreline, others remained in their homes. As the storm began to get stronger, an evacuation was ordered, and all residents were transported to local hospitals or shelters. The vans were escorted by the American Red Cross and local fire department. Once the storm passed and Peregrine's Landing was determined to be safe for seniors, the residents were escorted back to their homes.
"Our members learned a great deal about emergency preparedness for senior citizens during Hurricane Irene last year, and we were able to share ideas and information with each other," said Christopher Carter, CALA president. "Since we were given plenty of advanced warning of the severity of Hurricane Sandy, our members were able to use that time wisely to prepare residents, communicate with each other, and maintain calm and safety throughout their communities."
CALA members also assisted the general community during the aftermath of the storm, opening their doors for food, cell phone charging, and use of showers.
"Residents and their families were thankful for the care they received during Hurricane Sandy, and they were glad to help others in need," Carter added. "It was a great comfort to all around knowing that everyone was as prepared as they could be." The Orchards at Southington wins 2012 ICAA Green Award
Award recognizes organization's efforts to encourage environmental stewardship
The International Council on Active Aging® (ICAA) has selected The Orchards at Southington, a nonprofit independent and assisted living community in Southington, Connecticut, to receive its 2012 ICAA Green Award. An association that leads, connects and defines the active-aging industry, ICAA presents its annual ICAA Innovators Awards to those that are leading the way in active aging, setting new standards and making a difference in the lives of older adults. The Green Award, a category of the Innovators awards program, specifically recognizes organizations that encourage environmental stewardship by creating and/or implementing eco-friendly products, services, processes, designs or programs in their settings.
Now in its fourth year, The Orchards' green initiative brings together staff from all departments, along with residents and their families, to support environmental efforts. A Green Committee, representing all these stakeholders, sets goals based on information provided through focus groups and other sources, and distills them into implementable tasks. Among the outcomes to date is "a program that generates an environmental benefit, beautifies the grounds, and unites all members of the community toward a common goal," says Executive Director Audrey Vinci. This program promotes the "4 Rs"—reduce, reuse, recycle and recover.
For example, The Orchards now uses environmentally-friendly products for daily cleaning, while motion sensors on paper towel and soap dispensers have cut waste in half. Food scraps are composted into fertilizer for use on the grounds and in the local garden club's projects around town. In addition, the community recycles paper, glass and plastic bottles, metal cans, newspapers, cardboard, and discarded computers, plus electronic and printing devices and supplies. And with the deposits from returned bottles and cans, The Orchards reinvigorated a green space on campus. A place for reflection and relaxation, the Serenity Garden "includes walking paths, bird baths, a bridge over a Koi pond, and a space used for tai chi," according to Vinci. It is also Audubon Society-certified as a natural habitat for butterflies, bees and other pollinators,
"Today, many groups recognize that to support older adults in living well, they need to foster health and well-being in all areas of life," says Colin Milner, ICAA's founder and CEO. "Increasingly, environmental wellness is an integral part of the picture for older-adult wellness—from organizations that embrace 'green' building practices and incorporate healthier, more environmentally-friendly processes in their operations; to older volunteers who act to preserve and protect the environment for future generations; to programs that take place in the rejuvenating presence of nature." It is inspiring, Milner adds, to see what organizations and individuals can accomplish when they work together to promote healthier communities. "For organizations that ponder the possibilities of an environmental commitment, The Orchards at Southington offers a sustainability success story to consider," he states. "On behalf of ICAA, I congratulate The Orchards at Southington on winning the 2012 ICAA Green Award."
As an ICAA award-winner, The Orchards will receive a crystal award of recognition. An in-depth article about the organization's efforts will appear in ICAA's flagship publication, the Journal on Active Aging®, in 2012.
July 2012, Perry Phillips was acknowledged with the 2012 Circle of Leadership award from the Assisted Living Federation of America
Those who walk through the doors of Mulberry Gardens immediately sense something special about the assisted living community. Due to Perry's leadership, it is a community in the true sense of the word, and on many levels, feels more like a family. Perry understands implicitly that having people feel welcomed, valued, and appreciated creates community and drives performance improvement. When Perry is asked about his accomplishments at Mulberry Gardens, his instinct is to tell you about the efforts of other staff members along with residents, families, and volunteers. His practice is to grab these people as they pass by his office door and invite them in to share their stories. More often than not, these are people who want to make a difference because they are drawn to the spirit and the enthusiasm with which Perry approaches his position. Perry's presence sets the standard for a collaborative and interactive organization which never loses sight of its mission to improve the lives of the people it serves. Phillips was nominated for this award by his staff and residents at Mulberry Gardens of Southington.
The Assisted Living Federation of America (ALFA) is the largest national association exclusively dedicated to professionally operated senior living communities for seniors. Assisted Living Federation of America's member-driven programs promote business and operational excellence through an annual conference, research, publications, and executive networks. ALFA works to influence public policy by advocating for informed choice, quality care, and accessibility for all Americans.
Mulberry Gardens of Southington, a not for profit Assisted Living, Adult Day and Memory Care community, is a member of Central Connecticut Senior Health Services. BEST ASSISTED LIVING RESIDENT CARE PROFESSIONALS IN CONNECTICUT HONORED AT AWARDS EVENT
OLD LYME, CONN., (June 26, 2012) – The Connecticut Assisted Living Association (CALA) held its Annual Resident Service Awards Program honoring 12 of the best resident care professionals in the state. The event, which was held at the Water's Edge Resort & Spa in Westbrook on June 22, was attended by more than 150 assisted living professionals and by Connecticut State Senator Gayle Slossberg (D-14th District). Sen. Slossberg presented a General Assembly Official Citation to award winner, Noella Rhone, LPN, who cared for the senator's parents while they were residents at Tower One/Tower East in New Haven.
The awards program was created in 2005 to recognize assisted living employees – including nurses, CNA/HHAs, food service, activities, housekeeping, maintenance, front desk workers – who have gone "above and beyond" in providing truly outstanding service to Connecticut's assisted living residents. While most employees are nominated by their colleagues, this year Sen. Slossberg made a nomination as the daughter of assisted living residents.
"Connecticut is fortunate to have so many caring and truly dedicated workers in all levels of the assisted living field," said Christopher Carter, CALA president. "This is a great asset to the families in our state who rely on this level of care for their loved ones. CALA's annual awards event celebrates the quality of life older adults enjoy in assisted living communities, thanks to the exceptional care provided by our award winners."
During the event, humorist and Southern Connecticut State University professor Joyce Saltman was the keynote speaker. Saltman, who is a former stand-up comedienne and popular guest on national TV news programs, talked to the group about the therapeutic value of humor – something that assisted living care workers know quite well.
The 2012 CALA Resident Service Award was presented to the following professionals:
Photos by Nancy Meinke.
The Institute for Senior Living Education (ISLE) honored Mary Alice Wolf, EdD on April 20, 2012 for her contributions to the field of gerontology and to ISLE. Dr. Wolf was instrumental in ISLE's partnership with St. Joseph College that ultimately resulted in the creation of the Geriatric Care Assistant Certificate Course. This course is a collaboration between ISLE and SJC and was presented last year and will be presented again in the fall of 2012. Mary Alice also helped form the Consortium for Gerontological Education and the gerontology honor society at St. Joseph College, Sigma Phi Omega. Interestingly, both the Consortium and Sigma Phi Omega have decided to disband. In disbanding, Sigma Phi Omega committed its treasury to ISLE and the Consortium has committed 25% of its treasury to ISLE. ISLE intends to utilize both gifts to promote education opportunities for individuals in the field of providing care and services to older adults. Mary Alice Wolf has touched many lives of those interested in the field of gerontology.
(L to R): Christopher Carter, President of ISLE, Thomas Gutner, ISLE Board Chair, Mary Alice Wolf, EdD, Pamela Trotman Reid, PhD, President of Saint Joseph College.
CALA members and leadership mourn the loss of Martha Everett Meng, Esq. who passed away the weekend of February 25, 2012. Ms. Meng was known as a national expert in the field of senior housing and services who participated with the four and a half year process of crafting Connecticut's Assisted Living regulation. Ms. Meng also was CALA's founding board secretary, was honored with CALA's Distinguished Service Award in 2003, served on numerous CALA committees and the board of directors, and served as faculty at numerous seminars and professional development courses. Martha Meng and her colleague Heather Berchem, Esq. at Murtha Cullina LLP are counsel to CALA. Please contact Cecelia James at 203 772 7700 or email@example.com if you wish to make a contribution in Martha's memory or send condolences to her family.
Community Renewal Team Senior Services introduces: Veterans Landing Assisted Living
Our newest assisted living for veterans and their spouses is projected to open in late 2015. Our community will be located on the Newington Veterans Health System campus offering 103 apartments for individuals and couples ages 55 and older.
For more information contact:
Executive Director of Senior Services
860-560-5632 or firstname.lastname@example.org
The Institute for Senior Living Education Announces its First Graduating Class of Geriatric Care Assistants
(PRWEB) December 14, 2011
Inaugural Class of Geriatric Care Assistant Certificate program graduates announced. The course is a collaboration between Saint Joseph College, West Hartford, CT and the Institute of Senior Living Education (ISLE), a non-profit affiliate of the Connecticut Assisted Living Assocation (CALA)
Inaugural Class of Geriatric Care Assistant Certificate program graduates announced. The course is a collaboration between Saint Joseph College, West Hartford, CT and the Institute of Senior Living Education (ISLE), a non-profit affiliate of the Connecticut Assisted Living Assocation (CALA) click to read more »
At CALA's 16th Annual Meeting of the Membership and Awards Dinner, Chris Carter, CALA President was pleased to participate with Bill Hasson and KBE Construction (formerly Konover Construction) in the giving away of a stand-up garden to Becky Cagley at Mulberry Gardens in Plantsville. KBE also awarded a stand-up garden to The Greens at Cannondale in Wilton.
Chris Carter is pictured here with Becky Cagley and Bill Hasson at Mulberry Gardens following the delivery of the garden and placement in the community. "As a longtime Associate Member, KBE Construction has been a good friend and supporter of the organization and our Provider Members," said Carter noting KBE's generosity. KBE has been involved with new construction and expansion at numerous Assisted Living communities in the state including Atria Cross Road Place in Waterford, Tower One/Tower East in New Haven, and The Retreat in Hartford.
10-4-2011: Fox 61 Interview with Perry Phillips and Allison Cocco of Mulberry Gardens, winner of the Top Workplaces 'medium division.'
Alzheimer’s Foundation Awards ‘Excellence in Care’ Status to Connecticut Care Facility
The Alzheimer’s Foundation of America (AFA) recently awarded its “Excellence in Care Dementia Care Program of Distinction” status to the Alzheimer’s disease neighborhoods at Mulberry Gardens of Southington, a non-profit facility in Plantsville, CT that offers assisted living, memory care services and an adult day program.
The two Alzheimer’s neighborhoods that make up the Harmony Place Alzheimer’s community at Mulberry Gardens received this status after meeting AFA’s set of comprehensive standards that reflect what AFA believes are the essential components of any quality dementia care program.
“We at Mulberry are pleased that the AFA has recognized our community for the high level of care and service that our staff provides to our residents each and every day,” said Laura Boggio, R.N., Mulberry Garden’s director of wellness.
Eric J. Hall, AFA’s president and CEO, said Mulberry Gardens of Southington “has shown that it is committed to maximizing quality of care, which speaks volumes about its commitment to families affected by Alzheimer’s disease. It is providing residents and clients with the attention they deserve.”
The facility opened 11 years ago and focuses on providing “resident-centered care.” It has 94 residents in total, half of whom have Alzheimer’s disease. The Alzheimer’s communities are designed in small, secure neighborhoods to allow residents the freedom to move about in a safe environment and reduce the confusion that may accompany memory loss. The neighborhoods feature stimulating activities like music therapy, art therapy, aromatherapy, cognitive therapy and massage.
Excellence in Care is a voluntary program that includes evaluation of a setting’s physical environment, safety procedures, program activities, staff-client interaction and staff training. AFA-trained Excellence in Care specialists nationwide conduct the on-site evaluations and consult with facilities to comply with the standards and for ongoing performance improvement.
For more information, visit www.excellenceincare.org or call 866-AFA-8484.
The Alzheimer’s Foundation of America, based in New York, is a national nonprofit organization that unites more than 1,600 member organizations nationwide with the goal of providing optimal care and services to individuals confronting dementia, and to their caregivers and families. Its services include counseling and referrals by licensed social workers via a toll-free hot line, e-mail, Skype, and live chat; educational materials; a free quarterly magazine for caregivers; and professional training. For more information about AFA, call toll-free 866-AFA-8484 or visit www.alzfdn.org. Manchester Manor Health Care Center Distinguished with Highest Level National Award
Achievement in Excellence Awarded for Exemplary Delivery of Quality Long Term Care
Manchester, CT - October 29, 2010 - Manchester Manor Health Care Center has been recognized as a 2010 recipient of the National Quality Award at the level of Gold - Excellence in Quality presented by the American Health Care Association/National Centers for Assisted Living (AHCA/NCAL), a Washington D.C. based trade organization with approximately 11,000 nursing facility members nationwide. Manchester Manor is the only 2010 recipient of this distinguished national award. Over the 15 years of the Quality Award program, only 4 companies, owning 10 facilities, have ever received an award at this level. The award was formally presented to Manchester Manor during AHCA's 61st Annual Convention and Exposition, October 10-13, 2010 in Long Beach, CA.
"The staff and leadership of Manchester Manor Health Care Center have demonstrated that that they can sustain a high level of performance across a broad spectrum of services, and have set themselves apart as a health care organization of the highest distinction," stated Bruce Yarwood, President and CEO of AHCA. "We applaud this outstanding achievement that honors their commitment to a rigorous journey of continuous improvement."
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program. It provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. Applicants for the prestigious Gold - Excellence in Quality award demonstrate by approach, deployment and consistency of results that they are achieving high levels of performance in health care, customer satisfaction, market, workforce, process and leadership outcomes over time. At the Gold level, applicants must successfully address the Malcolm Baldrige Program's Health Care Criteria for Performance Excellence. Gold applications are reviewed by teams of Master Examiners with extensive qualifications and special training to qualify as judges. A ten member Board of Overseers provides oversight of the award program.
"No one knows better than the staff at Manchester Manor that their quality journey never ends, but this award level is a significant achievement," stated Bernie Dana, Chair, AHCA/NCAL National Quality Award Board of Overseers. "Clearly Manchester Manor is one of the very best long term care providers in the entire nation."
Manchester Manor Health Care Center previously received the Silver - Achievement in Quality Award (2008) and the Bronze - Commitment to Quality Award (2007). Masonicare's Jon-Paul Venoit Receives Distinguished Service Award from the Connecticut Assisted Living Association
Wallingford, CT, January 4, 2011 - Wallingford resident Jon-Paul (JP) Venoit of Masonicare was recently honored by the Connecticut Assisted Living Association (CALA), receiving the organization's prestigious Distinguished Service Award. Formed in 1995, CALA promotes and supports assisted living providers and associated members through educational programs, legislative and public policy advocacy, and other initiatives. The award was presented at their annual dinner held on December 8 at the Aqua Turf in Southington.
Since 2001, Mr. Venoit has served as president of Masonicare at Ashlar Village, Masonicare's continuing care retirement and assisted living community, and under his leadership and guidance, a multi-million dollar expansion project was completed. He recently took on the added responsibility for assisted living at Masonicare at Newtown and independent living at Masonicare Health Center (which are both Masonicare affiliates and part of the Masonicare continuum) and was recently named Senior Vice President of Residential Services for all of Masonicare.
Assisted living was designed for seniors who need some assistance with daily activities but don't want - or need - to live in an institutional environment. Masonicare has become an acknowledged leader in the field by providing close to 200 assisted living apartments in innovative and customized assisted living communities in Wallingford and in Newtown. Both communities include specialized programs of care and support for individuals with mild to moderate dementia. In 2009, Masonicare received an "exemplary" citation for their assisted living-memory care program from CARF-CCAC (Commission on Accreditation of Rehabilitation Facilities - Continuing Care Accreditation Commission).
In 2009, Masonicare at Ashlar Village was re-accredited for a period of five years by CARF-CCAC (Commission on Accreditation of Rehabilitation Facilities - Continuing Care Accreditation Commission
Mr. Venoit began his career with Ashlar Village as a waiter while still in high school. After graduating from the University of Hartford with a B.S. degree in Finance, he moved into positions of increasing responsibility.
In 2003, through the American Association of Homes and Services for the Aging (AAHSA), Mr. Venoit earned his Certified Aging Services Professional license from the University of Texas and, in 2007, his AAHSA Fellow certificate.
Mr. Venoit is a past chairman of the Quinnipiac Chamber of Commerce, secretary of the Wallingford Planning & Zoning Commission, a member of the Wallingford Education Foundation, and a member of the Board of Governors at MidState Medical Center. He is also a surveyor for CARF/CCAC (Commission on the Accreditation of Rehabilitation Facilities/Continuing Care Accreditation Commission) and a member of the Young President's Organization. He is a past recipient of a Distinguished Alumni Award from the Wallingford Education Foundation and has served as a mentor for Junior Achievement. He was recognized in 2005 as one of the "Forty Under 40" by New Haven Business Times. Mr. Venoit and his wife, Chris, live in Wallingford with their sons, Ethan, 8 and Trevor, 5.
May 2010 - Dorothy Giannini-Meyers, President/CEO of Tower One/Tower East received the Dr. Herbert Shore Award of Honor from the Association of Jewish Aging Services (AJAS.)
Dorothy Giannini-Meyers has been the President and CEO of Tower One/Tower East for more than 20 years. Throughout more than two decades of service to Tower One/Tower East, she has displayed incredible dedication, commitment and innovation. Under her leadership, Tower One/Tower East has received more U.S. Department of Housing and Urban Development (HUD) Assisted Living Conversion Program grants than any other senior housing provider nationally. The nearly 400 Towers residents know her for her loyalty and that reputation is evident in the extensive waiting list for occupancy in the newly-renovated facilities.
She has changed the way Jewish elderly in New Haven live. By instituting assisted living services at the Towers and increasing on-site clinical services, few residents need to leave to go to skilled nursing facilities for long-term care. But her innovative mind does not stay behind the walls of the Towers. Many of the staff live in the surrounding neighborhood and Dorothy encouraged a local non-profit, Concepts for Adaptive Learning, to set up a computer lab on the premises. Over 1,000 students have been taught valuable computer skills at the Towers. Thus, Dorothy's efforts have led to improving the academic achievement of public school students in New Haven.
Dorothy received the Connecticut Assisted Living Association's (CALA) Board Chair Award and served as chairman of the board of directors in addition to other roles. She continues to speak for CALA at the Connecticut General Assembly and the Connecticut Department of Public Health. Dorothy has also held several offices in the Connecticut association of Not-For-Profit Providers for the Aging )CANPFA), which bestowed upon her its Humanitarian Award.
Dorothy's strong personal ties to her board of directors, residents and staff are even noted by local politicians. U.S. Congresswoman Rosa DeLauro of the third district of Connecticut speaks of Dorothy's ability to “quickly find solutions to address any needs her residents may have." She is beloved by her staff and residents alike – a testament to her unparalleled dedication and commitment. 2 United Methodist Homes Communities Awarded 2010 Assisted Living of America's (ALFA) "Best of the Best" Awards for Innovative Programs
United Methodist Homes was bestowed 2 Assisted Living Federation of America's (ALFA) honorable 2010 "Best of the Best" awards for programs that promote resident wellness and health. This prestigious program recognizes the very best practices that serve to raise the bar for operational excellence in assisted living communities nationwide.
ALFA recognized Crosby Commons, an assisted living community in Shelton, Connecticut for its transitions program that optimizes resident transitions across the healthcare continuum, for example, back and forth to the hospital or to a skilled nursing community for short-term rehabilitation. In order to facilitate comprehensive care planning and give practitioners the most current information about a resident's clinical status, goals and preferences, Crosby implemented several initiatives as part of a Transitions of Care program. This program has resulted in improved communication and improved resident health outcomes.
Middlewoods of Farmington, an assisted living community in Farmington, Connecticut received an ALFA Best of the Best award for a comprehensive wellness program that taps into Western and Eastern ideologies and incorporates a variety of types of exercise, both on and off campus. The program moves beyond the traditional offerings of regular exercise classes and involves a partnership with the local YMCA as well as classes like classes in Reiki, Qi-Gong, Tai Chi, and Belly Dancing. Staff and residents alike have bonded in their desire to stay fit, leading to a substantial increase in staff and resident activity.
“These awards recognize companies that have put their imaginations to work to continually improve and streamline operations, enhance resident care and services, train and retain quality employees, and much more," shares ALFA President and CEO Richard P. Grimes. “Plus, the industry-wide benefit of the Best of the Best Awards is the program's ability to multiply excellence as these and other companies in senior living adopt these best practices as their own."
All the companies' award-winning strategies will be profiled in the May/June issue of ALFA's flagship magazine, Assisted Living Executive. The ALFA 2010 Best of the Best Award winners will also be recognized at the ALFA 2010 Conference & Expo, May 25-27, in Phoenix.
This year's Best of the Best Awards competition received the most submissions since the program's debut four years ago.
"We are honored to receive ALFA's recognition of our best practices," said Robert L. Clapp, President and CEO. “By getting to know our residents and creating an environment that nurtures and supports all members of the community, we continue to implement programs that fulfill our mission to deliver high-quality, resident-centered care. ALFA's awards reaffirm our efforts."
About United Methodist Homes
United Methodist Homes is a non-profit, non-sectarian organization that has been providing senior healthcare and housing for more than 75 years. Headquartered in Shelton, Connecticut, UMH operates assisted living communities in Shelton, Farmington, Newington, as well as in Memphis, Tennessee. Go to www.umh.org for more information. To learn more about Crosby Commons, contact Director Lois Poutney at 203-225-5001. To learn more about Middlewoods of Farmington, contact Director Carlene Rhea at 860-284-5700.
About the Assisted Living Federation of America
ALFA is the largest national association exclusively dedicated to professionally managed assisted living communities for seniors. ALFA serves as the voice for senior living and advocates for informed choice, quality care, and accessibility for all Americans needing assistance with long-term care. Go to www.alfa.org for more information. CENSUS TIPS FOR ASSISTED LIVING SERVICES AGENCIES
Help the people you provide services to understand what the Census means and encourage them or assist them in doing their part. Click to download informational document. March 2010 - Laurie Heintz, Director of Senior Living @ HomeSM Program New England Home Care
Laurie brings considerable knowledge and experience to New England Home Care. She has over 30 years experience in the health care industry. Laurie worked as the director of membership services for the Connecticut Association of Health Care Facilities, Inc. from 1976 to 1998. She served as the Executive Director to Atria Greenridge Place, a retirement and assisted living community in Rocky Hill, Connecticut from 1998 through 2009.
She is the current chair of the Board of Directors of the Connecticut Assisted Living Association (CALA), which represents over 110 for-profit and not-for-profit assisted living communities in Connecticut.
Laurie has lived in Willington with her family for the past 28 years.
Laurie is available to work and partner with independent and assisted living communities in all areas of home care services for the continuing needs of their residents.
To learn more about the Senior Living @ HomeSM Program at New England Health Care, please contact Laurie at (860) 543-0556 or email her at: email@example.com.
February 2010 -
The video linked to the right is a four minute trailer that highlights the concepts of the Dining with Friends™ video
September 2009 - Masonicare at Ashlar Village Re-accredited
Wallingford, CT, August 31, 2009 -- Masonicare at Ashlar Village has been re-accredited for a period of five years by CARF-CCAC (Commission on Accreditation of Rehabilitation Facilities - Continuing Care Accreditation Commission.)
The accreditation covers all three of Masonicare at Ashlar Village's service lines: the continuing care retirement community, the assisted living community and the assisted living-memory care area. In addition, the not-for-profit organization received an “exemplary" citation for its programming for the latter group.
By pursuing and achieving accreditation, an organization demonstrates that it meets measurable international standards for quality and is committed to pursuing excellence. An organization receiving a five-year accreditation has put itself through a rigorous peer review process. “Our residents and staff are delighted with the news," said Jon-Paul Venoit, president of Masonicare at Ashlar Village. “The CARF-CCAC accreditation represents the highest level of accreditation that can be awarded, and just 10% of communities receive it," he noted.
The Continuing Care Accreditation Commission (CCAC) was founded in 1985 as the nation's only accrediting body for continuing care retirement communities. In January 2003, it merged with the Commission on Accreditation of Rehabilitation Facilities (CARF), which was founded in 1966.
An affiliate of Masonicare, Masonicare at Ashlar Village is located in Wallingford on the upper campus of Masonicare. Its continuing care retirement community has 459 independent living residents, and its assisted living population totals 113.
Masonicare is Connecticut's leading not-for-profit provider of healthcare and retirement living for seniors. Its other affiliates include Masonicare Health Center and Masonicare Primary Care Physicians in Wallingford, Masonicare Home Health & Hospice (statewide), Masonicare at Newtown, The Masonic Charity Foundation of Connecticut and, most recently, Masonicare Partners Home Health, a partnership with Saint Francis Hospital in Hartford.
At CALA's Caregiver Recognition Event on June 25, 2009 at Water's Edge Resort and Spa, CALA was pleased to announce the following 2009 CALA Resident Service Award winners.
Elissa Evanauskas, the village at mariners point. Elissa is the community driver at the Village at Mariners Point, but she is so much more than that. She makes residents feel safe and encourages those who might be afraid to get out on scenic bus rides and other outings. She noticed when four men in the building were in need of haircuts and arranged for an impromptu barber shop outing. She anticipated a bad snowstorm and got residents out to Wal-Mart and Stop & Shop the day before. She picks up supplies that are needed for the Activities program and arranged for her grandmother to bake food and come visit residents for the polish club.
Carmelita Evans, Maple Woods at Hamden. Carmelita is the dedicated housekeeper to the Harbor Unit at Maple Woods at Hamden. When Carm was asked to transition to the Harbor last year she was upset to leave her assignment on the traditional side of the community. Carm had endured the loss of her mother and watched her have cognitive changes and was frightened she wouldn't be able to do the work. This past year Carm became an angel to many on the Harbor. She sits with those who just need company. She walks with others, she does activities, and she helps with meals and setting tables. “Carm does it all!" Most recently we had a resident who was dealing with increased back pain. It was Carm who could comfort her with just her time and tender touch. Carm made the difference for the resident. She eased her pain, she made the difference. Carm was the person this resident reached for. “Carm has done more than overcome her fear, she had found her fit and made a difference."
Stacy Burnham, RIVER RIDGE AT AVON. Stacy Burnham is the Harbor Program Director in the Alzheimer's memory impairments neighborhood. Stacy consistently goes above and beyond the call of duty. For example, a new female resident moved into the harbor community. She seemed pleasant but could not communicate because she only spoke Spanish. A private aide was hired to help this new resident get acclimated to her new environment as we had limited Spanish speaking resources. Stacy went out of her way to learn Spanish. Stacy gained this Spanish speaking resident's trust so much that this resident no longer has a private aid and is thriving will in her new home. Another example of daily acts of kindness is Stacy's laughter. A resident, staff or even a family member can be having a bad day but when you hear Stacy's laughter you can't help but forget your problems and laugh with her. People seem to flock to her whenever they see her. “Stacy is one of the reasons why family members feel that River Ridge is the place for their mom or dad. Peace of mind that their loved one is going to be taken care of."
Loretta Ward, Middlewoods of Newington. Loretta is the Chef Manager at Middlewoods of Newington. However, while her vocation may be culinary arts, her passion is the residents at Middlewoods. Loretta is best known for her ability to make every day fun and exciting. She schedules out trips for the Residents to attend local sporting events. At the Hartford Hawks game, Loretta arranged to have Coach Jen Rizzotti come up to the stands to personally greet our Residents. The Hartford Hawks even welcomed Middlewoods of Newington Residents on the megatron! She taught the residents how to Wii bowl. The Resident team now calls themselves the “Middlewoods Sharp Shooters" and have a trophy after beating their sister community, Middlewoods of Farmington, in a bowling challenge! May was National Hamburger month and Loretta not only researched and offered creative and freshly made burgers every week, she also scheduled an out trip to Louis' Lunch in New Haven – reputed to be the birthplace of the hamburger. During the Olympics, she spearheaded and organized an entire week of Olympic Games for the Residents to participate in. She planned opening and closing ceremonies and had more than 10 “events" for the Residents to participate in. She had medals for each of those participants – all this while arranging to have that week's menu of food represent various countries competing at the Games. When Loretta noticed Residents checking their new mailboxes numerous times every day she took it upon herself to leave an anonymous card in everyone's mailbox. The Residents spent weeks trying to figure out who was their secret admirer! “Loretta has a tremendous impact of life at Middlewoods of Newington and we are truly blessed to have her as a member of the family!"
Linda LaBarge, LUTHER RIDGE AT MIDDLETOWN, Director of Activities. “Linda provides outstanding service to the residents, volunteers, and guests at Luther Ridge." Linda made 50 individual edible flower pots for the Spring Fling Party in March. She filled the bottom of each pot with crushed Oreo cookies, placed a scoop of chocolate ice cream next, topped that with crushed cookies and a drizzling of chocolate syrup, a gummy worm and an artificial flower stuck into each pot. The finished product appeared to be a potted flower just in time to celebrate Spring. Linda wears many hats at Luther Ridge. She is the activities director, volunteer coordinator, bus driver, shopper, decorator, and even finds time to create staff and resident educational programs. As the bus driver, Linda provides the necessary assistance to each resident who otherwise would not be able to go on the weekly grocery shopping trips. For many, this is the only opportunity for purchasing groceries each week. She orchestrates the storage of walkers, she retrieves the grocery carts for those who are unsteady, she carries the dozens of bags of groceries onto the bus and off again back at Luther Ridge. She monitors each resident as they shop and always lends a hand to reach items off the top shelves. As it is impossible to complete all the planning, shopping, and decorating for the events and activities during normal business hours, Linda is often seen at Sam's Club, Walmart, or Stop and Shop during the early morning or evening hours in order to provide outstanding programs for the residents. “Luther Ridge is truly blessed to have such a dedicated employee."
Diane Dennis, EMERITUS OF WOODBRIDGE. Diane Denis, RW is the SALSA at Emeritus of Woodbridge. Diane cares very deeply about the resident's entire physical, mental and spiritual well being. She is always coming up with ideas to brighten and enrich all of the resident's lives. She has started a “Tea and Talk" hour with the ladies and this has become a favorite every other week. Diane has also started a musical instrument hour in our memory care unit. Each resident is given an instrument to play as Diane leads “The Band". Several residents have severe dementia and now have begun to participate and blossom. Diane spends numerous hours of her own personal time planning these activities, purchasing books, music etc to benefit our residents. “Diane is a wonderful nurse who understands nursing is not just paperwork and medications. She gives her heart and soul to each and every resident to ensure they are healthy in all ways."
Diane Gauthier, Peregrine's Landing at the Shoreline. As Recreation Director, Diane Gauthier goes above and beyond the call of duty on a daily basis. Recently she used her skills and her unique understanding of resident needs to complete a “final task" for one resident who was under hospice care. The resident, a female who had a terminal cancer diagnosis, was obsessively making long lists for a picnic she wanted to have, and was often upset and anxious regarding her need to “get to the store" to buy party supplies, so anxious that there were several tearful and agitative incidents daily for nearly a week despite all attempts to calm her. Diane, recognizing the importance of unfinished business, scheduled a picnic with the resident involved every step of the way, down to hosting the event at the head table (and toasting with a “near" beer!). The event was beautifully managed, and the following day the resident put away her lists and spent a calm morning with her family visiting. That afternoon she got into her bed, never to leave it again, and died within the week. Her family believes Diane helped her to finish her “unfinished business" and expire with dignity and peace.
Kerry Cardinal, Ridgefield Crossings. Kerry Cardinal is the Activities Director at Ridgefield Crossings. His leadership at the Community has been “nothing short of transformational" in the words of his coworkers. In the brief time Kerry has been with the Community he developed a brand new volunteer program that has engaged over 40 volunteers, recruited and trained several associates who have enriched lives of all our residents and initiated and provided ongoing leadership for several key clubs and important groups including a monthly Men's Club; weekly Shabbat services for Jewish resident; on-site, volunteer-run Baptist, protestant, and Episcopal services; computer training for interested residents; and a knitting group that makes hats and blankets for premature babies, among so many, many other things. Kerry is also responsible for planning regular trips to Mohegan Sun and Foxwoods. The rewarding attendance success of the Community's Arthritis Foundation program is due largely to Kerry's tireless involvement and Kerry also put together a highly successful summer concert series. Kerry receives daily and sometimes hourly praise for being engaging, gentle, patient, deeply kind and caring, tirelessly hardworking and inspirational.
John Paradise, Spring Meadows of Trumbull. John Paradise is the Director of Housekeeping and Laundry at Spring Meadows of Trumbull. “John comes to work everyday with a smile, a positive attitude, and a willingness of team work that far surpasses the standard for excellence." John performs the most difficult tasks of the housekeeping department himself rather than asking his staff. It is not uncommon to see John working side by side with a housekeeper making beds, cleaning toilets, shampooing carpets, washing floors, collecting trash, vacuuming, or delivering linens. When asked why he was spending his day working with particular staff, John's answer was, “I need them to know that I am not any different than they are and that I am completely willing to do all the things they do. I need them to know that I completely understand how difficult their job is and that when I say thank you, I really mean it". John went on to explain that, “Our residents deserve the best service we can provide them, but working alongside of my staff I am ensuring that the standard continues to be met." John greets each resident he meets, asking a personal question, sharing a comment about the weather, or the news, leaving them with a smile on their face as they continue on their day. Often, John will see residents at their weakest and most vulnerable moments. They may have fallen and bled on the carpet and John is there to extract the stain, or perhaps they woke in the middle of the night and couldn't quite make it to the bathroom. John treats each resident with the utmost respect and kindness, he tells them not to worry, not to be embarrassed. John was heard to say to a resident, “but isn't that why you moved here; so that we could take care of these things and you wouldn't have to worry about it anymore"? And he often comments, “this is [the residents]home, the rest of us are here to work for them".
Valerie Bartos, HOFFMAN SUMMERWOOD. As Director of Community Relations, Valerie is responsible for marketing Hoffman SummerWood Community (SummerWood) to interested community residents. From skits to music to lectures to out-trips, Valerie brings excitement and fun to the lives of the residents. Valerie's love and pride for SummerWood grew and soon she developed a strong desire to share the news of our community all around. Knowing that our community should have a warm welcoming feeling as soon as residents enter their home, Valerie connected with local Jewish volunteer groups and worked with them to plant the beautiful and colorful flowers that line the SummerWood entrance and front sitting areas each spring. Beautifying the raised flower beds has also been one of Valerie's favorite events. When a new resident came to SummerWood with his 35 year old Calamandrin orange tree, Valerie quickly reassured him that we had the perfect sunlit spot in our activity center where all residents could enjoy this gorgeous fruit-bearing tree! Valerie shared his wife's recipe for Calamandrin Orange Cake with our Sous Chef and it was a featured dessert one evening in his honor…he was so delightfully proud! She has been known to take residents out to lunch, helping a resident in choosing a new pair of eyeglasses and accompanying the resident to a beauty salon for an updated hairstyle. She has included our residents in her community outreach by creating and designing an eye-catching “Ask Me About Hoffman SummerWood Community" t-shirt, that our members wear proudly when out and about in the community. Aware that moving into a new home can be a very stressful time for a new resident, Valerie will carefully choose a current resident whom she feels will support the new resident with their adjustment. Soon the new friends can be seen dining together, playing Rummikub, or sharing with each other stories about their children and grandchildren. What Valerie brings to the community goes beyond marketing and is performed with love.
With a record number of award nominations, the committee announced the following recipients of Honorable Mention:
2009 Honorable Mentions
Jay Bourret, Facility Manager, Hoffman SummerWood Community
David Schiller, Driver, Transportation Department, Crosby Commons
Diane Kirkegard, R.N. Staff Nurse, The Gardens
Larry Murphy, Executive Chef, Laurel Estates
Marie Morris, RN Case Manager, Hebrew Health Care
CALA also takes great pride in recognizing Connecticut's Assisted Living providers who were honored at ALFA's 2009 Conference and Expo on May 6, 2009.
2009 ALFA AWARDS
12th Annual ALFA Hero Awards
This year, two recipients of the Annual ALFA Hero Awards were from Connecticut. Joan Carney of Hoffman SummerWood Community was presented with the Executive Director Hero Award. Kasey Gobin, Chef at Emeritus of South Windsor was presented with the Staff Hero Award. Congratulations to them both!
ALFA Best of the Best Awards Program 2009
This year, The Greens at Cannondale and Hoffman SummerWood Community both received Best of the Best Awards from ALFA. The Greens at Cannondale received the award for their Intergenerational Connections Program while Hoffman SummerWood Community received the award for its Waitstaff Star Incentive Program. Benchmark, Sunrise, Emeritus and Brookdale also received Best of the Best Awards citing their organization wide practices. Congratulations!
Finally, CALA's Board Chair, Laurie Heintz announced a special award presented to Jane Wilkinson, former Executive Director at One MacDonough Place. For all who knew and loved Jane, the moment was made more special with the attendance of Jane's daughter, Mary Beth Wilkinson, who traveled from Texas to accept her mother's award.
Best of 50+ Housing Award goes to “The Residence"
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Labor and Employment Legal Update
The Employee Free Choice Act: What You Need to Know Today
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CALA's 2008 Annual Meeting and Awards Dinner on Dec. 2, 2008 at The Hawthorne Inn
Annual and Best Practices Award Winners
2008 CALA Board Chair's Award
CALA's 13th Annual Meeting of the Membership and Awards Dinner, Dec. 2, 2008
Photos courtesy Carol Robinson
Isabella Firth, Lifespan Network, Maryland
2008 CALA Distinguished Service Award
Chanté Drasdis, The Arbors
2008 CALA Humanitarian Award
Nancy Bryant, Middlewoods of Newington
2008 CALA Legislator of the Year Award
The Honorable Jonathan Harris, Connecticut State Senator, 5th District
2008 CALA Media Award
Lois Alcosser, The Greens at Cannondale
2008 CALA Best Practices Award
Middlewoods of Farmington
2008 CALA Best Practices Award
Staff Recruitment and Retention
Hoffman SummerWood Community
2008 CALA Best Practices Award
The Greens at Cannondale
2008 CALA Best Practices Award
Managed Residential Services
The Greens at Cannondale
Jerome Home Celebrates Grand Opening of Arbor Rose, an Assisted Living and Memory Care Addition
New Britain – Arbor Rose at Jerome Home, a brand new assisted living and memory care community on the campus of Jerome Home celebrated its grand opening for professionals on Thursday, November 13th. The not for profit community opened its doors to its first residents on August 18th 2008. With sixty-two apartments, Arbor Rose offers independent and assisted living with a specialized memory care neighborhood dedicated to caring for people with dementia and other forms of memory loss that make it difficult for them to live independently.
From left: Lori Toombs, Arbor Rose Executive Director; Trish Walden, VP of Central Connecticut Senior Health Services; John Manning, Jerome Home Trustee; Harry Mazadoorian, Jerome Home Trustee; Mayor Tim Stewart; John Downes, Jr., Downes Construction Company; Thomas Sherer, Jerome Home Trustee; Lisa Connolly, Jerome Home Executive Director; Gerard D. Frank, Bechtel, Frank, Erickson Architects
According to New Britain Mayor Timothy Stewart, “As the only assisted living in New Britain, Arbor Rose will offer our seniors the opportunity to live in a safe environment, while providing them with socialization and the ability to live as independently as possible within a community environment."
“The new addition further expands Jerome Home's ability to care for residents of Greater New Britain with individualized, personal care to meet their individual healthcare needs" said Laurence A. Tanner, president of the Jerome Home Board of Trustees, The Hospital of Central Connecticut, and head of the Central Connecticut Health Alliance, parent company of those healthcare organizations. “Assisted living is a logical extension of the outstanding care already being provided on the Jerome Home campus. Residents can access short-term rehabilitation, skilled nursing, outpatient services, transportation and medical services all on one campus."
Jerome Home's continuum of care currently offers a 120-bed facility located on a beautifully landscaped 5.5 acre campus. The three-building, interconnected complex provides a rehabilitation and health center; skilled nursing facility, intermediate care facility and residential care.
“Assisted living offers an affordable homelike alternative to seniors who want to maintain a healthy lifestyle throughout all the stages of their lives. We are looking forward to adding this important component to our existing community of care," stated Jerome Home Executive Director Lisa Connolly.
Jerome Home is a nonprofit member of the Central Connecticut Health Alliance, Inc. For more information, contact Lisa Connolly, Jerome Home Executive Director, at 860-229-3707.
As Costs Continue Rising, Assisted Living Remains the More Affordable Care Choice
As a whole, long-term care costs have increased 5 to 13 percent in the past two years, according to the recently released 2008 Long-Term Care Cost of Care research report from Prudential Financial. But regardless of across-the-board cost upticks, the average daily cost for assisted living is still less than half the average daily cost for a private room in a nursing home—which helps fuel support for allowing seniors to age in place once they move into assisted living communities.
The Prudential study found that the average daily cost for assisted living is about $100, or $3,241 per month. The average daily cost for a nursing home private room is $217, or $79,205 annually. The study also reports that costs can vary significantly by geographic region. Alaska is the most expensive in the country at $82,956 per year for assisted living and $183,595 per year from nursing home care. The least expensive areas include Oklahoma City and St. Louis.
Joanne Elser of Southbury Named Director of Assisted Living for Lockwood Lodge at Ashlar of Newtown
Newtown, CT, Joanne Elser of Southbury has been promoted to the position of Assisted Living Director for Lockwood Lodge, Masonicare's assisted living and memory care community at Ashlar of Newtown on Toddy Hill Road in Newtown. Thomas M. Gutner, President of Ashlar of Newtown, made the announcement.
Ms. Elser, with more than 16 years of experience in healthcare marketing, joined the staff at Lockwood Lodge as Marketing Manager in June of 2007, and has been serving as the Interim Director of Assisted Living since February of this year.
In making the announcement, Mr. Gutner said, "In her roles as both marketing manager and interim director, Joanne has made significant contributions toward continuing the positive direction of Lockwood Lodge while maintaining excellent relationships with residents, families and staff as well. We're so pleased Joanne has agreed to take on this expanded role and look forward to working with her in the future."
Ms. Elser is a graduate of St. Vincent's School of Nursing and Norwalk Hospital School of Respiratory Therapy. She and her husband, Chris, and their two children are Southbury residents.
Ashlar of Newtown and Lockwood Lodge are affiliates of Wallingford-based Masonicare, Connecticut's leading not-for-profit provider of healthcare and retirement living for seniors.
Getting It Done with HUD Financing: One of the best kept secrets in America
"Given the current interest rate market, it may be an ideal time for you to refinance your facility, make capital improvements, or otherwise revisit your financing situation. When doing so, consider a HUD loan and the benefits it has to offer."
Ellen Guelfi, Vice President CWCapital
For apartments, assisted living facilities and skilled nursing facilities, the Department of Housing and Urban Development (HUD) has some of the best loan programs available in the United States. Unfortunately, there is a misconception in the industry that preparing and processing an application for HUD insured financing is a painstaking process. While the execution of a HUD loan may not be as fast as other conventional financing programs, HUD has a combination of unique benefits to offer. These include fully amortizing terms of 35 to 40 years available on the finance of new construction projects, substantial rehabilitation projects, and new purchases and refinance loans. HUD also offers some of the lowest interest rates available, and offers non-recourse lending programs, making its loan programs one of the best kept secrets in America. Many owners are particularly attracted to the peace of mind gained by knowing that a property does not have to be refinanced under a short term balloon note, protecting the borrower and facility from the uncertainty of financing terms in the future.
In 2002, HUD implemented a program that has successfully accelerated the delivery of the mortgage insurance programs. The Multifamily Accelerated Processing (MAP) program dramatically reduced the time HUD requires for the review of mortgage insurance applications. Under MAP, the HUD approved MAP lender is responsible for the complete underwriting of the property before the application is submitted to HUD. Therefore, the loan parameters are known early in the process, and HUD is required to review the applications within 45 to 60 days.
Working with an experienced HUD lender is the key to processing an expeditious HUD loan. While loan terms and conditions will remain relatively constant from one HUD lender to the next, the quality of the loan execution will not. An experienced HUD lender, CWCapital continuously strives to streamline the delivery of HUD programs while working to ensure that borrowers do not incur delays in the application process. Most delays occur when information is missing or clarification of details is required. The simplest way to assure an expeditious HUD application review is to provide a thorough application package that addresses all possible questions. While this sounds simple, it requires the experience and expertise in HUD programs and processes that CWCapital is proud to possess.
Earlier this year, CWCapital launched a variable-rate bridge loan program for healthcare facilities that facilitates and expedites access to the HUD fixed-rate permanent finance program. This bridge loan product affords eligible HUD borrowers the benefits and timing of a capital markets execution while obtaining the high leverage, long term benefits of a HUD loan.
Given the current interest rate market, it may be an ideal time for you to refinance your facility, make capital improvements, or otherwise revisit your financing situation. When doing so, consider a HUD loan and the benefits it has to offer.
About the Author: Ellen Guelfi is a Vice President and Loan Officer for CWCapital. Based in Boston, CW is a large, national and vertically integrated commercial real estate finance and investment management company that places an emphasis on local service. Prior to joining CW, Ms. Guelfi served as Senior Project Manager at the Boston HUD office for 15 years, specializing in the finance of healthcare and multifamily properties.
The statements and opinions in this article are solely those of Ms. Guelfi, and not of HUD or CWCapital.
December 27, 2006 - Record Journal News
QuietCare seen as potential lifesaver for senior citizens
SOUTHINGTON - You are a senior citizen with a number of medical problems that concern your family and have established patterns of behavior ranging from the number of bathroom visits a day to how often you open the refrigerator door or a case concerning various medications.
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November 11, 2005 - For immediate release:
Benchmark Assisted Living Acquires Five Alzheimer's Communities from Amicus Healthcare
Company Continues Expansion in Massachusetts and Connecticut
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February 18, 2005 - For immediate release:
Residents at Tower One/Tower East "good neighbors" to community, world
For further information:
Dorothy Giannini-Meyers, President
New Haven - Those who think the senior citizens who reside at Tower One/Tower East fill their days only with craft projects, exercise classes, and board games couldn't be more wrong. The residents of Tower One/Tower East are among the first to rise to the occasion when members in the local or global community need their help.
Take, for example, the recent tsunami disaster in Southeast Asia. Tower One/Tower East residents loaned their support to global relief efforts by choosing two disaster relief organizations. They then collected donations from residents, their families and staff. Many small and some large donations were put together and sent to the organizations.
During the winter holiday season, residents remembered those who are less fortunate by joining in a coat drive for a local homeless shelter. The warm winter coats that residents collected were picked up and delivered to the Columbus House Homeless Shelter by the owner of Sweet Relief Café in New haven for distribution at the shelter.
Even though there is no formal "social responsibility" program at Tower One/Tower East, CEO Dorothy Giannini-Meyers notes that the seniors who reside in a residential community do what they can to maintain their connection to the wider community. "Community outreach efforts are extremely important to our residents who want to feel that they continue to make a difference and are able to help those in need in any way that they can," Giannini-Meyers said.
Other examples of community service programs supported by Tower One/Tower East residents and staff in recent months include participating in the Susan B. Komen breast cancer awareness "wear jeans to work" day, collections for the Connecticut Food Bank, and the Towers' ongoing program with New Haven's Welch Elementary School. Students from the elementary school visit the Towers monthly to participate in arts and crafts activities and to receive a little "grandparent" love.
Perhaps the most impressive community service activity supported by the residents is its very own Gift Shop. Residents are in charge of many of the aspects of this "business," including merchandising, pricing, maintaining inventory, etc. Proceeds from the Gift Shop each month are donated to the Towers to purchase perishable and other necessary items for the Food Bank located on its campus and also help to support some of the Towers' activities.
"Operating the gift shop - a small retail shop -- is a huge responsibility," Rita Krevit, President of the Tower One / Tower East Residents' Association said. "The proceeds help to support the great life that we have at the Towers."
Six floors of brand new assisted living apartments, made possible through a series of grants from the U.S. Department of Housing and Urban Development, were recently opened in Tower One. Seniors interested in one of the remaining assisted living apartments or one of the Towers' well-appointed "classic apartments" should contact Tower One/Tower East for reservation information now.
With 365 apartments, Tower One/Tower East is currently home to about 350 residents aged 62 and older. The Towers provides residents with independent housing plus a full-range of assisted living services as well as recreational, social and health support services that are tailored to each individual's needs. Applications are now being accepted for the new assisted living as well as the Tower's "classic" apartments. For further information, call 203.772.1816, ext. 250.
Congresswoman Nancy Johnson visits Ashlar of Newtown.
Newtown, CT- As one of the Fifth District's 100 largest employers, Ashlar of Newtown was honored to have Congresswoman Nancy Johnson visit on Friday, February 4th. Johnson met with Ashlar of Newtown department heads, the Chairman of the Board of Directors, the Director of Patient Services from the Brookfield Office of Connecticut VNA, and the President of the Connecticut Association of Not-for-profit Providers For the Aging (CANPFA) to discuss a variety of issues and concerns facing healthcare providers today.
Johnson also attended a reception with Ashlar of Newtown and Lockwood Lodge residents, where she answered questions and shared valuable information of importance to seniors. Topics covered included recent changes to Medicare and the new prescription drug discount card, the latest Cardiovascular and Diabetes screenings, the free “Welcome to Medicare" physical exam, and how to manage chronic illness. Informational packets on the “Medicare Modernization Act" were distributed. The packets included information on the many changes taking place in Medicare and contact information for Johnson's office for those with additional questions or issues to discuss.
Ashlar of Newtown is an affiliate of Wallingford-based Masonicare, Connecticut's largest not-for-profit provider of senior-focused healthcare and retirement living. Contact: Laura Vhay, Marketing and Community Relations, Ashlar of Newtown 203-364-3127 firstname.lastname@example.org
Benchmark Assisted Living Names New COO
Christopher Rio Brings 26 Years of Hospitality and Assisted Living Experience Wellesley Hills, MA (January 28, 2005) - Benchmark Assisted Living, the largest assisted living provider in New England and one of the top 10 nationally, announced today that Christopher Rio will join the company as chief operating officer. Rio is a proven leader in the hospitality and assisted living industries.
Rio joins Benchmark from Southern Assisted Living, Inc. (SALI), a premier provider of senior living services in the Mid-Atlantic region. Rio served as the chief operating officer for SALI and was responsible for directing all aspects of property operations for 65 senior living communities.
"Chris is an excellent addition to Benchmark's senior management team," said Thomas H. Grape, Benchmark chairman, CEO and president. "He is an exceptional operations leader with a track record of results. His leadership made SALI a top performer for its residents and investors, and I know he will accomplish great things at Benchmark."
Rio has more than 26 years of experience in multi-site property operations, development and acquisitions. In addition to his SALI management role, he was executive vice president with Divi Hotels Inc, a premier Caribbean resort owner, as well as a manager for Aircoa Companies, the largest independent hotel operator in the United States. He received his bachelor's degree in business administration from the University of Denver.
About Benchmark Assisted Living:
Benchmark Assisted Living is the largest assisted living company in New England and one of the top 10 in the nation. Known for exceptional resident satisfaction, the privately-held company owns and operates 38 properties, equaling 3,800 assisted living, independent living and Alzheimer's apartments. For more information about Benchmark, visit the Web site at www.benchmarkquality.com.
Contact: Emily Lalone, O'Neill and Associates 617-646-1014
Benchmark Assisted Living Continues Expansion with Five-Facility Acquisition
Wellesley Hills, MA (March 16, 2005) – Benchmark Assisted Living announced today that it will continue to grow throughout New England with the acquisition of five assisted living properties from Athena Health Care Systems. This is the second major purchase for Benchmark in four months. Last quarter, the Wellesley Hills-based company completed the acquisition of Village Retirement in one of the largest assisted living transactions in five years.
Benchmark, already the largest senior housing provider in New England, adds 526 Alzheimer's care and assisted living units to its portfolio with the purchase of the five Athena Connecticut communities.
“We are honored to offer New England residents and their families a quality choice for assisted living. Athena's communities are exceptional; they have an outstanding reputation for offering great care and hospitality. We are pleased that these communities are joining the Benchmark brand," said Benchmark Founder, CEO and President Thomas H. Grape.
Benchmark, which is one of the 10 largest assisted living providers in the nation, is known locally and nationally for its commitment to quality and for the satisfaction of its residents and employees.
"Benchmark prides itself on offering personalized, custom care to all our residents," Grape said. “Our exceptional associates take the time to understand what makes each resident happy and comfortable and then deliver that great service to them."
Sovereign Bank provided the financing for the purchase of Laurel Gardens of Trumbull. Greenfield Partners, LLC formed a joint venture with Benchmark to provide the equity for the purchase of the remaining four residences. Debt financing was provided by M&T Bank.
Contact: Brooke Tyson, O'Neill and Associates (617) 646-1023
Benchmark Assisted Living Promotes Three to Vice President Posts
Wellesley Hills, MA (January 19, 2005) – Benchmark Assisted Living, the largest assisted living company in New England, has announced that three of its senior executives have been promoted to vice presidents. Alison Carnduff will serve as Vice President of Investments and Patrick Collins and Troy Florian will be Vice Presidents of Regional Operations.
"These three individuals have consistently earned high praise and respect and have played key roles in Benchmark's success. Their leadership is valued and appreciated by the entire Benchmark team, and I am pleased to honor them with these promotions," said Thomas H. Grape, Benchmark chairman and CEO. “We look forward their continued success."
Alison Carnduff originally joined Benchmark in 1997 when the company was founded. She has made a significant impact in the development and research activities of the company. Carnduff most recently was pivotal in the underwriting and closing of Benchmark's acquisition of Village Retirement and the company's recapitalization with KFH. She is a resident of Watertown, Mass.
Patrick Collins joined Benchmark in 2003. Collins works closely with the executive directors and staff at many Benchmark residences and in this capacity has helped to appoint and groom many of Benchmark's greatest employees. He resides in Sudbury, Mass.
Troy Florian has been a member of the Benchmark team since 2002 and has had a profound impact on field operations for the company. Florian is responsible for building the community management teams and providing support for their daily operations. He was also instrumental in the recent transition of Village Retirement communities to the Benchmark brand. He currently lives in Boston, Mass.
Contact: Emily Lalone, O'Neill and Associates (617) 646-1014
July 9, 2000, Sunday, NY Times, Connecticut Weekly Desk
A Place of Their Own, With a Difference
By NANCY DONIGER
Josephine Bojnowski, 83, surveys her small but cheerful apartment at Lockwood Lodge, an assisted living center associated with Ashlar of Newtown, and smiles at the place she has called home for the past year.
Ms. Bojnowski, a former teacher and reading supervisor for the Newington school system, lived alone in a single-family house after her husband died but she could no longer manage after breaking her leg. "There were too many stairs," she said. "I needed a place that served food and provided assistance."
Ms. Bojnowski reflects a growing number of elderly Americans who need help with some of the activities of daily living but otherwise want to retain their independence.
Assisted living is the fastest growing residential alternative for elderly people with incomes high enough to support the monthly fees, averaging $2,500 or more, since Medicare does not cover assisted-living expenses.
Assisted living is defined as a living arrangement in which residents buy or rent their own apartment, where they live independently with medical and housekeeping assistance. They receive three meals a day in a common dining room and share many common areas with other residents. There also is a nurse on call 24 hours a day.
The adoption of assisted living regulations by the Connecticut Legislature in November 1994 paved the way for growth, according to industry officials. Since the regulations were adopted, 70 assisted-living service centers have been licensed in the state.
Colonel John Kulp, 86, who retired from the United States Army, chose Lockwood Lodge because of its attractive ambience, services and proximity to his daughter in Redding. "It's bigger than Thoreau's cabin at Walden Pond," he said about his one-bedroom apartment. "I would rather be climbing the Alps, or out running around, but I decided to move here when I began to have trouble with my vision. I need someone to look out for me as I get more absent-minded."
With the explosion of new centers, many still under construction, have come vacancies, particularly at some of the older complexes and at those with studio apartments. No longer is a waiting list the rule at most centers. This is due in part to the newness of the industry in Connecticut and a lack of awareness about it by the consumer, industry officials said.
But Chris Carter, the executive director of the Connecticut Assisted Living Association, disputes the notion that assisted-living centers in the state are overbuilt. CALA was founded in June 1995 and offers education, training and information to raise the level of awareness about assisted living, in addition to fostering ethical standards and serving as a legislative ally.
"Connecticut has 175,000 residents over the age of 75," he said. "It's our belief that 50,000 of these individuals need assistance with daily living, of which 20,000 have an annual income of more than $25,000, making them eligible for assisted living.
"Connecticut has 70 assisted living sites with a total of 4,000 units," he continued. "The market is not overbuilt. With education, all the units will find themselves in demand."
The Greens at Canondale in Wilton opened two years ago and has full occupancy. Its monthly fees range from $3,750 to $5,850. A certain number of units are designated for people with lower incomes.
"We have residents who have been here since we opened," said Sandra Sajec, executive director at the Greens. "This is their home. We haven't lost too many."
By and large, residents must foot the bill for assisted living without Medicare reimbursement. But long-term care insurance is a growing commodity, offered by private insurers such as General Electric, John Hancock and Travelers. Some companies are even offering long-term care insurance for their employees' parents, according to Tim Hodges, vice president of marketing for Kensington Green of Southbury.
Kensington Green is a 120-unit facility that will emphasize a healthy life style, focusing on diet, exercise and social relationships. It will have 24 separate apartments for people living with Alzheimer's disease. The facility is scheduled to open in March 2001.
"We did a market feasibility study to find out the demand and determined it was there," Mr. Hodges said.
The average age of assisted living residents is 84-85, and their average stay is two years, according to Mr. Carter. He said residents either die or require greater care at a nursing home.
Ginny Carroll, the Lockwood Lodge marketing director, said there is an industry-wide problem of people waiting until they are physically incapacitated before looking into assisted living, which is geared to people who enjoy relatively good health.
"I'm trying to get people to think about assisted living before a crisis occurs," said Tony Copeland, a spokesman for the AARP, "so they can take the time they need to find a facility, research it and make sure it meets their needs."
Ms. Carroll also mentioned an unanticipated phenomenon. "We're finding the demand to be different than we expected," she said. "Through our studies, we expected more people to want studio apartments, due to the economics. We're finding people don't want to give up their space. They want to bring their memories. One-bedroom apartments are much more popular than studios."
Mark Ryan, secretary of the state for the Office of Policy and Management, said the state has been studying assisted living with interest, in an effort to deal with an aging population whose ranks are expected to surge over the next 30 years with the graying of the baby boomers.
According to Mr. Ryan, Connecticut has one of the highest percentages of elderly residents in the nation.
The statistics are dramatic, with 34 million Americans 65 or older, up from 20 million in 1970, and the numbers are expected to swell to 70 million by 2030, according to AARP statistics. The number of elderly residents in Connecticut is proportionately higher. Nationwide, the percentage of people 65 or over is 12 percent, compared with 14.3 percent in Connecticut, according to 1990 state and federal census reports. By 2030, 20 percent of the national population will be over 65 and Mr. Ryan said Connecticut's population is expected to be elderly about 10 years sooner.
"We're making major investments in assisted living," Mr. Ryan said. "We believe there is a good chunk of people in nursing homes who are poor but could manage well with assisted living, while improving their independence, respect and dignity."
The Office of Policy and Management and other state agencies are planning a pilot program with 300 assisted-living beds in five or six urban and lower-middle-class suburban communities for people living on Medicaid. A bill is pending in the state legislature that would allow assisted living to be layered into existing congregate care housing for the elderly, based on the belief it will provide a less costly and more desirable alternative to nursing homes for low-income elderly residents, according to Mr. Ryan. If the bill passes, some or all of the costs could be covered by Medicare.
Martha Meng, a lawyer with Murtha, Cullina LLP of Hartford and New Haven, was part of a working group convened in 1991 by the Department of Health to write regulations for assisted living. The group completed the task in November 1994.
"The assisted-living services agency is the licensed entity and must provide services within a managed residential agency that is registered with the state but is not itself licensed," she said. "The managed residential agency is the platform, or physical plant for the services that must be provided to qualify as assisted living."
Services include three meals a day, housekeeping, laundry, transportation, access to health care, 24-hour security and staff availability, an emergency call system, medication management, social and recreational activities; and assistance, as needed, with eating, bathing, dressing, and mobility.
Assisted living is as popular with baby boom children as it is with their older parents. Diane Mauriello of Newtown and her husband have school-age children living at home and they also have primary responsibility for their aging parents. Ms. Mauriello's father-in-law had a stroke last year and had to move to a nursing home in Southbury. Her mother-in-law, Cara Mauriello, 82, is frail, but not incapacitated. Although she does not need a nursing home, she can no longer live alone.
"She was depressed and was not eating," Ms. Mauriello said of her mother-in-law. "She didn't like living alone and needed companionship."
Since moving to Lockwood Lodge, she has blossomed, Ms. Mauriello said. "She looks good, is well cared for 24 hours a day and never lonely. My husband and I were able to go on a cruise and leave her. We wouldn't have been able to do that before."
Darlene O'Connor, director of integrated care for the Connecticut Department of Social Services, offered the following advice for anyone considering assisted living for themselves or a loved one: "Make sure you know what you are purchasing now and down the road, when you need more support. What conditions can the facility handle? What happens when your assets are gone?"